It takes a group of dedicated professionals to design, make, and ship your order. Almost everything we do is made right here in the United States, and every order ships directly from our Seattle warehouse to you. When you entrust us with your order, you help support real people and real American jobs. We thought you might like to meet some of the talented and devoted people who handle your order. We are very proud of all of them.
Elyse is who you likely speak with when you call, and is the person who handles most of the customer service emails. We hope there’s never a problem with your order, but if there is, Elyse is empowered to do whatever it takes to resolve it.
“Maui” Shaun helps out in customer service, the retail store, and is the man in charge of making sure custom flannels get made correctly and on time.
Brian (right) is a multi-tool player, maintaining our website, helping with research, and even doing product photography. Toron is our graphic artist, and loves the challenge of transforming historic graphics to our product designs. We can throw anything at him (and we do!)
We were fortunate to hire Chloe as our Production Manager. She has to juggle the specifications of 450 different historic jerseys, as well as keeping our vendors and contractors in line.
Kylie is another recent addition to the team. She hails from Asheville, NC, and manages our Seattle flagship retail store.
All that felt lettering on our caps and jerseys has to be maintained as art files, which Chase then uses to cut the felts that go on your product.
Every aspect of the product has to be correct before it ships to you. Steve handles quality control. Mistakes on orders are extremely rare, thanks to him.
Andy does the shipping. Whether you are down the street or on the other side of the globe, Andy will get your package to you.
If you order a flannel jersey, chances are that Tone sewed down the letters for you. Having to follow the patterns of 450 felt letter designs is not an easy task, but Tone brings a level of skill to sewing that these type of historic garments require.
There are many other people involved directly or indirectly in the production of your order. All of them work hard every day to make sure that whatever you purchase from us, it is made and delivered correctly. We are very proud of our team and thank you for taking a little of your time to meet them.